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About Us
H.S. CHAN COMPANY LIMITED
• Founded in 1945 (over 80 years in HK)
• Specialized in distributing quality disposable products
• Long Term Distributorship w/ International Principals:
| Kimberly-Clark / Scott Paper Company | 65 years |
| Reynolds Consumer Products Inc. | 49 years |
| Campbell Soups Company | 38 years |
| Vinda International Holdings Limited | 28 years |
| Vinda Personal Care Limited / SCA | 27 years |
| PAL International | 24 years |
| Freudenberg Household Products Limited | 16 years |
| LION Home Products (International) Limited | 15 years |
| Hengan (Hong Kong) Trading Co Ltd | 13 years |
| GP Batteries | 11 years |
| Power Root (Ah Huat & Alicafe) | 7 year |
| Tat Hui Singapore (KOKA Noodle) | 3 year |
| U.S. Summit Co., Ltd. (Pureen/Biogrow) | 2 year |
• Organization Structure
Permanent Staff : 110
Permanent Staff : 110
| Function | Headcount |
| Direct Sales, Sales Coordinators & Customer Service | 37 |
| Key Account Management | 3 |
| Product Marketing | 7 |
| Logistic / Warehousing | 39 |
| Accounting / General Administration / Information Technology | 25 |
• Logistics Facilities & Capabilities
Self-owned warehouse space (100,000 cu.ft.) and office facilities (10,000 sq.ft.)
- The whole block is located in Kwun Tong
- Allow devanning of 45’ Hi-Cube Container
- Ground floor – Devanning
- 1st – 6th floor : Warehousing
- 7th – 8th floor : Office
Facilities include
- Dry Room
- Sample co-packing
Rental warehouse space (510,000 cu.ft.)
- Located in Fo Tan and Kwai Chung (new facilities)
- Allow devanning of 45’ Hi-Cube Container
• A fleet of 5 trucks delivers products to the customers efficiently
| Number of Vehicle | Vehicle Type |
| 1 | 16 Tonne Truck |
| 4 | 9 Tonne Truck |
| +20 | Logistic partners |
| Territory | Delivery Frequency |
| Urban | 3 times / week |
| Others | 2 times / week |
| Key Customer | Daily |
• An-outsourced fleet of Vans to provide Home Delivery Service
Orders for Home Delivery services from
- Professional Referrals
- Consumer Promotions
- Website / Facebook
- Professional Referrals
- Consumer Promotions
- Website / Facebook
Delivery Frequency
- Daily delivery
- Daily delivery
# Additional trucks can also be hired if necessary
• Supply Chain Capabilities
Procurement efficiency relies on
- An on-going 3-month rolling forecast for top 200 SKUs
- Regular review on the actual sales compared with sales forecast
- New or Potential SKUs – special queue in the procurement process
- Unloading more than 145 x containers per month (approximately 350,000 CBF)
- A safety stock keeping level for products from different parts of the world
Delivery efficiency relies on
- Route Planning System
- Experienced staff to adjust the allocation of sales orders based on real traffic situation
- A tolerance level of 5% for daily delivery exception
• Technology Capabilities
IT infrastructure
MICROSOFT shop implementing Axapta AX2009
MICROSOFT shop implementing Axapta AX2009
- Handling over 1,500 SKUs
ERP system (Enterprise Resource Planning)
- running 24 hrs/day to provide a suite of integrated applications
- enabling the business activities fully computerized
- Modules used include
✓General Ledger, Bank, Accounts Receivable, Account Payable, Inventory Management - Tailor-made modules include
✓Marketing/Promotion, Delivery Fleet Management, Special Accounts Rebate - Providing daily, weekly & monthly sales reports for business monitoring
Route Planning system
- build our own delivery fleet management
- system for efficiency & flexibility customer outlets are assigned geographic districts
- daily sales orders are loaded by the Route Planning software to allocate the sales orders truck no. & turns
EDI (Electronic Data Interchange)
- Have implemented EDI technology with KA to retrieve their POs
✓ezTrade – Wellcome, Park’N Shop, AEON & CRV
✓E-order Management system – JHC - Have implemented the Payment Requisition module
✓AEON
Key Sales Channels : Directly serving over 10,000 Active Accounts
| RETAIL Channel | INSTITUTIONAL Channel |
| Chain Supermarkets | Nursing Homes & Day Centre |
| Chain Personal Care | Hospitals & Clinics |
| Chain Frozen Food Stores | Hotel |
| Drug Stores/Pharmacies | Property Management |
| Department Stores | Food Services |
| Chain Snack Shops | Office End-users |
| Individual/Chain Household Stores | Home Delivery |
| Rehab Shops | |
| Chain Home Furniture Store |
