About Us

H.S. CHAN COMPANY LIMITED

• Founded in 1945 (over 75 years in HK)

• Specialized in distributing quality disposable products

• Long Term Distributorship w/ International Principals:

Kimberly-Clark / Scott Paper Company	62 years
Reynolds Consumer Products Inc.	46 years
Campbell Soups Company	35 years
Vinda International Holdings Limited	25 years
Vinda Personal Care Limited / SCA	24 years
PAL International	21 years
Freudenberg Household Products Limited	13 years
LION Home Products (International) Limited	12 years
Hengan (Hong Kong) Trading Co Ltd	10 years
GP Batteries	8 years
Power Root (Ah Huat & Alicafe)	4 year
Tat Hui Singapore (KOKA Noodle)	3 year
U.S. Summit Co., Ltd. (Pureen/Biogrow)	2 year

• Organization Structure

Permanent Staff : 110

Function	Headcount
Direct Sales, Sales Coordinators & Customer Service	37
Key Account Management	3
Product Marketing	7
Logistic / Warehousing	39
Accounting / General Administration / Information Technology	25

• Logistics Facilities & Capabilities

Self-owned warehouse space (100,000 cu.ft.) and office facilities (10,000 sq.ft.)

Facilities include

Rental warehouse space (510,000 cu.ft.)

• A fleet of 5 trucks delivers products to the customers efficiently

• An-outsourced fleet of Vans to provide Home Delivery Service

Orders for Home Delivery services from
- Professional Referrals
- Consumer Promotions
- Website / Facebook

Delivery Frequency
- Daily delivery

# Additional trucks can also be hired if necessary

• Supply Chain Capabilities

Procurement efficiency relies on

An on-going 3-month rolling forecast for top 200 SKUs
Regular review on the actual sales compared with sales forecast
New or Potential SKUs – special queue in the procurement process
Unloading more than 145 x containers per month (approximately 350,000 CBF)
A safety stock keeping level for products from different parts of the world

Delivery efficiency relies on

Route Planning System
Experienced staff to adjust the allocation of sales orders based on real traffic situation
A tolerance level of 5% for daily delivery exception

• Technology Capabilities

IT infrastructure
MICROSOFT shop implementing Axapta AX2009

ERP system (Enterprise Resource Planning)

running 24 hrs/day to provide a suite of integrated applications
enabling the business activities fully computerized
Modules used include
✓General Ledger, Bank, Accounts Receivable, Account Payable, Inventory Management
Tailor-made modules include
✓Marketing/Promotion, Delivery Fleet Management, Special Accounts Rebate
Providing daily, weekly & monthly sales reports for business monitoring

Route Planning system

build our own delivery fleet management
system for efficiency & flexibility customer outlets are assigned geographic districts
daily sales orders are loaded by the Route Planning software to allocate the sales orders truck no. & turns

EDI (Electronic Data Interchange)

Have implemented EDI technology with KA to retrieve their POs
✓ezTrade – Wellcome, Park’N Shop, AEON & CRV

✓E-order Management system – JHC
Have implemented the Payment Requisition module
✓AEON

Key Sales Channels : Directly serving over 10,000 Active Accounts

RETAIL Channel	INSTITUTIONAL Channel
Chain Supermarkets	Nursing Homes & Day Centre
Chain Personal Care	Hospitals & Clinics
Chain Frozen Food Stores	Hotel
Drug Stores/Pharmacies	Property Management
Department Stores	Food Services
Chain Snack Shops	Office End-users
Individual/Chain Household Stores	Home Delivery
Rehab Shops
Chain Home Furniture Store